Why digital transformation requires outcome-focused processes

Digital transformation is more than just automation or process management.

As organizations change their focus to achieving value for both customers and businesses, processes are increasingly being driven by outcomes in a seamless and efficient way that is automated and requires little to no code.

In this white paper, “Why it’s time to embrace digital process automation,” sponsored by Pega and promoted by RTInsights, you’ll learn:

  • What digital process automation is
  • Three mistakes that can hinder digital automation
  • Why true digital transformation requires focusing processes on outcomes
  • Pega’s digital process automation solution