The Next Era in Business Process Management: Artificial Intelligence
By using supervised machine learning, a BPM tool could find valuable patterns in data and automate business
Business Process Management: Using BPM Applications for Digital Transformation
About 37 percent of most typical business processes have been digitized. Companies using BPM applications have seen significant
Where Real-Time Analytics Fits Into Business Decisions
Before rushing to buy data analytics software, companies should consider what kinds of business decisions they want to make. That will lead to the
Real-Time Customer Service Across the Channels
The banking and financial services industry has been moving toward an "omni-channel” presence in which the same customer services are seamlessly rendered, …