Salesforce Adds IoT Insights to Field Service CRM
The IoT data combined with CRM will give companies improved insights on when dispatching field service reps is
Salesforce Debuts Customer 360 Data Platform
Salesforce is upping its data game with the launch of its Customer 360 platform that unifies customer data and apps in one centralized view across the
Sumo Logic Adds Location Context to Machine Data Analytics
SumoLogic builds out its machine data visualization capabilities by teaming up with Mapbox for their location
TikaMobile Debuts New Analytics for Medical Science Liaisons
TikaMSL is designed for Medical Science Liaisons to enable them to generate real-time business intelligence and help them maintain doctor
5 Ways Information-Driven Companies Optimize Sales
Streamlining sales and customer data eliminates the burden learning and mastering multiple applications -- increasing agility and reducing operating
The Next Era in Business Process Management: Artificial Intelligence
By using supervised machine learning, a BPM tool could find valuable patterns in data and automate business
Salesforce: AI Could Boost CRM By $1 Billion
By 2021, applying AI to customer relationship management could produce $1.1 trillion in GDP and create 800,000 new
Beyond Fixing Parts: Predictive Maintenance as a Service
A growing number of software vendors offer predictive maintenance services that go beyond simply preventing equipment failure, such as workforce management and …