Conversational AI: Improved Service at Lower Cost
Gartner predicts that conversational AI will reduce contact center agent labor costs by $80 billion by 2026.
Gartner predicts that conversational AI will reduce contact center agent labor costs by $80 billion by 2026.
NLP Expert Neta Snir explains how NLP can be used to detect high-risk situations online and save lives.
Where conversational AI shines is in adding proprietary language understanding algorithms on top of commonly used ones.
Having the knowledge, insight, and skill to make intelligent decisions on the kind of data included within ASR models is crucial to their performance and …
Improved speech recognition is achieved using an artificial neural network that use opposition-based learning and bee colony behavior algorithms.
The new Marlabs platform, dubbed mAdvisor, is designed to act as a "Data Scientist in a
Recent analysis suggests early adopters of cognitive computing tech – AI, ML, and NLP – are seeing positive results. But execs are taking their
What will 2018 bring in the world of edge technologies? Will we finally get that blockchain isn't (just) Bitcoin? Will self-driving cars get a conscience? …
Trulia’s VP of Data Engineering shares how Trulia uses artificial intelligence in a recommendation system for homes. Also discussed: limitations of
AI technologies have clear value paths in marketing, including sales and enhancing customer