Conversational Service Automation Next Step For Customer Experience
Customer service organizations need AI and automation solutions to deliver efficiencies while also ensuring they understand the customer's
Customer service organizations need AI and automation solutions to deliver efficiencies while also ensuring they understand the customer's
Traditional database management systems are moving to the cloud in the form of cloud database offerings. Here are some of the top contenders and their offerings.
The benefits of moving data analytics to the cloud can disappear if businesses don't have the necessary expertise to manage the cloud's complexities. Here are some best practices to consider to avoid challenges and maximize ROI.
What can companies expect from Microsoft Azure cloud services? Read on for a quick look at the services, apps, and tools Azure offers.
The latest PrestoCon reveals what capabilities are on the way for this open source ecosystem. Read on to discover what's coming.