Respond to Your Customer’s Customer, Gain a Customer for Life
As manufacturing becomes more real-time-driven, determining how your client helps their own customers on the fly becomes
Moments From My So-Called Real-Time Life
Real-time data is everywhere, and we're all willing partners in providing it. But there are still plenty of wrinkles to smooth
3 Ways Augmented Location Fuels the Application Experience
To keep apps driving customer satisfaction and usability, being as unintrusive as possible is key. Augmented location technology can
IFS Update Hails New UX and Tons of Improvements
New features from IFS include an AI chatbot, enhanced service-centric capabilities, and many functional
Swipe Right for Revenue: How Consumerization and Emerging Tech Impacts UX
The consumerization trend has raised expectations for what we expect of our business applications. Improvements in the user experience (UX) is no
Early Wins for IoT: Customer Experience and Supply Chains
With enterprise execs pondering IoT developments, the earliest winners seem to be in the areas of customer experience and supply chain
How Enterprises Can Mimic the Private Communication Experience
With the growth of various chatbots in social media, consumers are increasingly expecting to mimic private communications in real-time with companies,
Integrating Real-time Analytics to Create Personalized User Experiences
The ability to perform real-time analytics to drive personalization is critical to making customers happy. Let's look at some of the tools and use
How Artificial Intelligence Will Change UX
AI tools can provide tailored user experiences to everybody.