Almost half of the US population will interact with conversational AI in 2022, through the use of chatbots and virtual
In this RTInsights Real-Time Talk podcast, RTInsights editor Joe McKendrick talks with Michelle Zhou, co-founder and CEO of
The newest development takes on the open-ended nature of natural human conversation, a benchmark previously unmet in conversation
IBM’s announcements offer capabilities to promote more transparency across AI use cases to reduce any potential resistance to automating business processes.
AI and machine learning are dependent on high-value data, which means IT departments need to have the proper visibility into what is happening on their …
Businesses are ramping up their use of virtual assistants – or “conversational user interfaces” -- for customer