Saurabh Kumar

Saurabh Kumar is a highly accomplished Senior OMS Architect with over 19 years of specialized experience in enterprise Order Management Systems, supply chain optimization, and cloud-based digital transformation. With a Bachelor of Engineering in Electronics and Communication, he has successfully led critical technology initiatives across top global brands, including Crocs, Nike, Costco Wholesale, Nordstrom, General Motors, and Mars. Currently at IBM Corporation, Saurabh spearheads large-scale OMS implementations using IBM Sterling Order Management, Salesforce OMS, and custom microservices-based OMS on the cloud. His work involves end-to-end architecture design, performance tuning, and deployment strategies that modernize client systems and enhance operational efficiency. His leadership in transforming legacy OMS platforms into cloud native, microservice based architectures for Nike and Crocs led to major gains in scalability, automation, and overall customer fulfillment efficiency. Throughout his career, Saurabh has demonstrated exceptional ability in designing scalable architectures, streamlining processes for order fulfillment & reverse logistics, implementing dynamic pricing & promotions models, and aligning IT strategies with long-term business goals. His mentorship and collaboration across global teams have driven key innovations and delivered measurable ROI.