Conversation analytics tools can automatically analyze customer and prospect conversations and enable sales teams to act quicker and
About Jeff Gallino
Jeff Gallino is the CTO and founder of CallMiner. He oversees research, language development, and future product direction. Gallino was President and CEO during CallMiner's first five years. During that time, he led the company to become an internationally recognized and award-winning enterprise software company. Jeff has more than 25 years of experience delivering complex software and hardware solutions to enterprise and government customers. Prior to founding CallMiner, Jeff worked at companies including ThinkEngine Networks and Grant Thornton Consulting. He also served 11 years in the United States Air Force. He holds a BS degree in computer science from the United States Air Force Academy.