Companies can leverage AI across their communication channels, enabling them to augment (not replace) the role of the human contact center representative.
About Joy Corso
Joy Corso is the Chief Marketing Officer of Vonage, leading all areas of Vonage's global marketing function, including Brand and Creative, Content and Web, Corporate Communications and Events, Demand Generation, Field Marketing, Marketing Operations, and Product Marketing. Joy is an accomplished, results-oriented leader with more than 25 years of leadership experience in marketing and communications roles across multiple industries, including technology, financial services, healthcare, and professional services. She has been recognized as one of the ‘Top 50 Most Powerful Women In Tech,’ and has deep expertise in building high-performing teams, leading corporate transformations, and driving brand engagement across key audiences.