Cloud SLAs: What Have We Learned Already in 2021?
When it comes to cloud SLAs, the devil is in the details. It's vital to know what metrics to track and to assess what monetary impact these metrics have on …
About Rajesh Ganesan
Rajesh Ganesan is the Vice President of Product at ManageEngine, a division of Zoho Corporation. He has over 20 years' experience in building enterprise IT products around security, access management, and service management. He spends as much time as possible interacting with thousands of customers around the world and is passionate about solving IT problems with a simple, yet effective, approach. He has built many successful products at ManageEngine, focusing on delivering enterprise IT management solutions as SaaS.