AI: Anticipating Customer Issues
Consumers have endless options, and loyalty is hard to come by. An AI-fueled, proactive approach to service can be the difference between repeat customers and …
Dev Nag is the CEO/Founder of QueryPal. He was previously on the founding team at GLMX, one of the largest electronic securities trading platforms in the money markets, with over $3 trillion in daily balances. He was also CTO/Founder at Wavefront (acquired by VMware) and a Senior Engineer at Google, where he helped develop the back-end for all financial processing of Google ad revenue. He previously served as the Manager of Business Operations Strategy at PayPal, where he defined requirements and helped select the financial vendors for tens of billions of dollars in annual transactions. He also launched eBay's private-label credit line in association with GE Financial. Dev received a dual-degree B.S. in Mathematics and a B.A. in Psychology from Stanford. In conjunction with research teams at Stanford and UCSF, he has published six academic papers in medical informatics and mathematical biology.
Consumers have endless options, and loyalty is hard to come by. An AI-fueled, proactive approach to service can be the difference between repeat customers and …
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