Trust and Transparency: Consumer Expectations and Concerns in the GenAI Era
Businesses can reap the benefits of GenAI as a competitive differentiator, but only if they understand the implications of transparency and unbiased GenAI and …
Michael Ringman is the Chief Information Officer at TELUS International, a global customer experience provider powered by next-gen digital solutions, and has been with the company since 2012. As CIO, Michael remains focused on driving continuous innovation for both customers and team members and has built his career on implementing technology services, especially developing public and private cloud solutions for retail, government, technology, and finance verticals. Michael holds a Bachelor of Science degree in Aerospace Engineering and a Master of Science in Telecommunications, both from the University of Colorado.
Businesses can reap the benefits of GenAI as a competitive differentiator, but only if they understand the implications of transparency and unbiased GenAI and …
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