What Is a Data-Informed Organization?
In data-informed organizations, AI/ML and workflow orchestration function as a kind of intelligent research assistant, operating at scale without interruption.
Tyler Jones, Chief Customer Officer at CLARA Analytics, has nearly two decades of experience in the insurance and banking industries. He is responsible for directing CLARA’s complete relationship with its customers and driving efforts to assess and elevate experiences at each touch point across the customer journey. His experience as an innovator and strategist includes roles in which he successfully transformed customer experiences and enterprise operations by harnessing the power of data alongside digital apps, social platforms, and artificial intelligence.
In data-informed organizations, AI/ML and workflow orchestration function as a kind of intelligent research assistant, operating at scale without interruption.
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