Best Practices for Deploying and Scaling Industrial AI
Artificial Intelligence (AI) is transforming industrial operations, helping organizations optimize workflows, reduce downtime, and enhance productivity. Different industry verticals leverage AI in unique ways.
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Best Practices for Deploying and Scaling Industrial AI
Artificial Intelligence (AI) is transforming industrial operations, helping organizations optimize workflows, reduce downtime, and enhance productivity. Different industry verticals leverage AI in unique ways.
Accelerating Manufacturing Digital Transformation with Industrial Connectivity and IoT
Digital transformation is empowering industrial organizations to deliver sustainable innovation, disruption-proof products and services, and continuous operational improvement.
Leading a transportation revolution in autonomous, electric, shared mobility and connectivity with the next generation of design and development tools.
As businesses become data-driven and rely more heavily on analytics to operate, getting high-quality, trusted data to the right data user at the right time is essential.
The goal of automated integration is to enable applications and systems that were built separately to easily share data and work together, resulting in new capabilities and efficiencies that cut costs, uncover insights, and much more.
Digital transformation requires continuous intelligence (CI). Today’s digital businesses are leveraging this new category of software which includes real-time analytics and insights from a single, cloud-native platform across multiple use cases to speed decision-making, and drive world-class customer experiences.
The great
benefits of autonomous systems, whether cars, airplanes, smart cities, smart
factories, or something else, depend heavily on software. As they work on new
systems, developers face particular software development lifecycle challenges.
They must create software, test it, collect data, and rework it. Automation can
help speed this process, enabling new capabilities and features to be developed
and refined in shorter times.
RTInsights
recently sat down with Matt Jones, VP and Chief Systems Architect at Wind
River, to discuss the challenges of autonomous systems and ways to automate
development to meet safety requirements and customer expectations. Here is a
summary of our conversation.
RTInsights:
What’s next for autonomous systems? What’s changing in the technology landscape
now to propel wider use and more diverse use cases?
Matt Jones
Jones: In
the past, there have been many embedded systems that had automatic
functionality. But, if we start to look at what’s coming next, that would be true
autonomous systems that interact with humans daily. These are things like level
five autonomous cars, robo-taxis, factory robots, or drones dropping off my
package on a day-to-day basis.
The big
difference with these systems is that that they will have more human-like
intelligence. They’re also going to be interacting with humans in ways that
they just haven’t done in the past. It’s very different from that simple automatic
door opening into your local supermarket.
This brings
many challenges to the way these systems are architected. When dealing with
more complex autonomous systems, you’re not going to get it right the first
time. You guess what that system should do. You go and test it in the real
world. You get the data back. You improve your guess, and you improve your
code. You repeat this experiment over and over. Every time you retest and improve
code, that takes time. I call that the iteration time or the iteration cycle
time.
There will be
many different pieces of software that need testing and improvement. If you can
reduce that iteration time so that, instead of a developer being able to test
software, say, once a week, what if they could do that once an hour? That’d be
40 times faster. If I can reduce that cycle time from 40 hours to one hour, I
can deliver a given quality of a product 40 times faster.
Now imagine a
time when, instead of just testing their software on one device every week,
they are able to test it every hour on 4,000 devices at cloud scale. As opposed
to just being able to update one thing and test it in the real world, one
developer can now spin up 4,000 things nearly instantaneously. A developer then
gets 4,000 times as much data to make huge improvements so much faster.
In some ways, this
is the next step in autonomous evolution. It’s about turning these system
creators and developers into superheroes. I don’t say that lightly. How can we
make them amazing? How can we give them the tools to create these autonomous
cars and drones of the future?
Developers’
tools will also become autonomous in their own right. Imagine the developer
manually testing a device, pressing the button, and seeing what it does. In the future, when you’ve got 4,000 of these,
no human is going to be able to press all the buttons at once. How can you have
autonomous agents helping and guiding everything that the developer does? That
includes code scanning, license scanning, and automatically testing every time
he or she does something. It’s almost like you have that single developer and a
team of loyal wingmen, autonomous agents, making the developer even more
effective.
So, in the
past, we’ve had automation. In the future, we will have autonomy throughout the
development, deployment, and operations of all these different future, exciting
systems. I hope technologies to help developers be more creative faster will
help spur hockey stick growth when it comes to autonomous system adoption.
RTInsights:
What are the development challenges of bringing these systems to market? Are
the challenges more of a technical nature or a regulatory nature?
Jones: With
any systems that you have on the road like a connected autonomous vehicle, I
like to think through a PEST analysis, that’s the political, economic, social,
and technical challenges.
Let’s talk
about technology first. The technology challenge has historically been about
the processing power, the costs of this various hardware, and bringing that to
scale. Now the greater technology challenge is often about the software.
Additionally, besides
the technology, there are many other complex issues that must be addressed. For
autonomous cars, consider the social acceptance aspect. What is the comfort
level of drivers around autonomous cars? What if a truck driver is asleep but the
car is safely navigating the road autonomously? Does this disturb others’
perspective about the autonomous truck?
Think about how
you might feel if a car comes toward you when you’re about to step out into the
road to cross with your family. The car doesn’t appear to be stopping. Worse
still, there’s nobody to make eye contact with.
Prior to COVID,
I used to take a lot of flights. To get around, I would often use a ride share
application. The driver would turn up, and I’d get into the back of the car. I’d
say, “Hi.” I’d look at my phone the whole journey. My boss would likely
be pleased, since I’m probably checking work email. When I got to wherever I was
going, I’d say, “Thank you very much,” and I’d get out of the car.
The difference
between that journey and a future autonomous car journey is that I don’t have
to say hello and thank you. Everything else about my experience would be the
same, despite the autonomy.
In all these
cases, I do believe that there will be social acceptance with time.
Let’s look at
the economic challenge. Think about planes today like hundred-million-dollar
Boeing airliners. They must stay in the air 16, 18 hours a day to make a profit.
It’s all about sweating the assets. With all the autonomous vehicles that we’ll
have on the roads in the future, it’s a similar state. They’re going to be
incredibly expensive with the processing power they’ve got, with the LIDAR
sensors, the radar sensors, with everything you need to support and maintain
them.
But then think
about a metropolitan, perhaps a financial district where there is a daytime
rush but little activity late at night on the streets. That’s not helpful for
sweating the asset of an autonomous vehicle. You have this peak rush hour for
maybe an hour, two hours, three hours. Then you have that next rush hour at the
end of the day. You’ve got eight hours of “It’s not too bad,” but if
you’re sweating this asset for 18 hours a day, you’re looking at that lowest
level, that lowest common denominator, normally about 8% of the traffic. You’re
still not able to save 92% of the traffic out there if you’re sweating this
asset for the time being.
Then you’ve got
that final piece in PEST, which would be the political challenges. I bring it
up last because this is about the laws and regulations.
I think about
that in two ways. In the future world of connected autonomous cars, I want and
need one brand of car to talk to another brand. How are those manufacturers going to enable
this? Who is going to agree there? If that’s where legislation plays a role,
what happens when new innovation is needed? How do we have technology that’s
able to keep up faster?
Now consider
all the different countries, different states in the US, given that we have 50
different DMVs, 51 with DC, 52 with Puerto Rico, with different rules in all
those areas. What happens if you want to take a trip from the East to West
Coast in an autonomous car? How does all of that get aligned in a way that
makes it easy for the car manufacturers? Then if you consider that one
automotive company sell into 184 markets, including all the different states,
that’s an awful lot of regulations that they need to encode for going forward.
We’re some way
away on each of those four areas. But, in a way, what will make this real, what
will help people overcome it is for people to experience all these different
systems, based on developers, software engineers, and product people in all
these different companies, wanting to make it a reality faster.
RTInsights:
What can help? Is the tech industry taking a consolidated approach to getting
public acceptance?
Jones: In
many industries, there are standards and standards bodies. For aviation, you
have the FAA with regulations for avionics systems and how to safely certify them.
In the automotive industry, there’s been a push over the last 10, 12 years into
safety with ISO 26262 and efforts to create safe software.
Standard
alliances say, “This is the minimum level of safety that you would have; this
is what you need to do” to be a reasonably prudent engineer within one of these
industries. That sentiment is augmented with collaborative technical alliances.
Look at AUTOSAR,
which originally looked at how different ECUs [electronic control units] would
communicate and share software. Now AUTOSAR is looking at this next generation
of autonomous system being portable across different ECUs and standard APIs
across car companies.
If I look at the
FAA and the air and avionics industry, if I look at automotive, if I look at
industrial, they have different needs. They’ve got different requirements. They’ve
got different safety standards. They all come from this root specification.
But the question that I have is kind of next generation. How is this going to work when it comes to a smart city? How will I have my smart city of IoT-enabled 5G cell towers enabled by Verizon on the Wind River Studio cloud platform? Where’s all the devices, mission-critical devices on traffic lights, potentially running Windows or Linux, with these vehicles, autonomous vehicles, communicating via those cell towers, using other mechanisms, with just the traffic management system? Again, using VxWorks, Windows, or Linux. Who’s specifying that language or the protocols?
The good news,
in some ways, is that this is not the biggest challenge. It’s how we’re talking
over the internet, give or take. I can see you. That was previously unheard of
10 years ago. This means that, with alliances like the W3C [the World Wide Web
Consortium], every time you see www at the start of a web browser, you can go
to Google. It’s these massive standards that we’ve used to create
communications over the web. We now need to translate that in a safe and secure
way into these future technologies.
The real
barrier to entry in my eyes is that people believe that all of the applications
that enable these future autonomous systems are totally differentiating. Still,
they believe that that entire system in its own right is totally
differentiating. It’s not. It’s only really the application. It’s how can we
give people open access to say, “Here. This is how you build on these
different operating systems. This is how you intercommunicate. Please improve
these autonomous models on the top.”
Your
differentiation is because your car, your traffic lights, your plane will be
better than others in the way they operate. In the application space, it is perceiving
the pieces above that safety standard. We need people to share, to collaborate,
to say what types of data they want to communicate to go to that next level.
RTInsights:
What are the challenges in training complex autonomous systems?
Jones: With
any autonomous system, you need access to the data it is creating, not just
from a single device, but ideally from fleets of devices to understand how they
perceive the environment around them. Once you have this data, you can run
various algorithms. You can train it in different ways to create new models,
redeploy, and go effectively around this loop.
One of the
challenges of this training is that there’s so much data coming off these autonomous
systems. Imagine all the sensors you have on a Boeing or an Airbus. Humans
don’t necessarily understand the linkage between all these systems. Also, they
don’t necessarily understand how a computer can figure out all these random
statistical probabilities of “if this and this happens,” which to us
would seem completely de-correlated, “X is going to happen next.”
You have this
challenge to understand the incredibly complicated math at cloud scale with
billions, if not trillions, of data points and how that condenses down to a
model. The big challenge then becomes how do I know that that model is safe?
You could say
that I could test it based on “proven in use.” It’s hard for some people
because that’s a lot of data that you need. Or you could effectively have these
cascading systems where if we took a car today and try to drive it against a
wall, it will apply the brakes. It has this safety envelope around it. It is
not truly autonomous. It’s just saying, “I’m going at this speed, and
there’s something in front of me. When it gets to this distance, please apply
the brakes because I don’t want to crash.”
How can you
have these overlapping systems where I have my safety envelope that’s just
state machine based, “If this, then that?” Then you have more like a robotized
driver or pilot on top of it looking at stitching together all this different
data from cameras, radar, LIDAR, and all these other systems to build up a
statistical probability of the world. For the future, you’re going to need both
of those pieces to achieve what’s necessary for autonomous operations.
RTInsights:
What’s the role of automation in developing and training autonomous systems?
Jones: We
just briefly discussed why training is needed and how you would train. But the
next question is, what are you training for? I could train an autonomous
system, and I can guarantee that it will get from New York to Portland. But I
can’t guarantee that you’re going to get a smooth ride. I can’t guarantee you
it’s going to take the optimum route.
Can you imagine
getting your first ride on an autonomous car, and it was safe, and it wasn’t
going to crash, but you felt that it was completely out of control the entire
way? I think this is the bit that people forget. That, in reality, you’re
training these models to meet and exceed a customer’s expectation.
For autonomous
cars, the customer expectation will generally be around the level of the
smoothest chauffeur and professional driver they’ve ever met, with perfection
the entire time. That is their barometer. People are not explicitly thinking in terms of,
“He had a near miss there. Unacceptable.” Even if there was no danger
whatsoever, you must train these machines to reach a level of unspoken,
unwritten customer expectation.
This, in some
ways, is the challenge. We can get something to go from A to B, but then how do
we build in user feedback, passenger feedback, rider feedback, and extra pieces
of information. Maybe the experience feedback is based on accelerometers of how
fast it goes around corners or how fast it accelerates in given situations? Or
how it knows, based on weather conditions, what this plane is going to do when
it hits the tarmac on a runway?
The challenge throughout
all autonomous system development is the human. It’s the challenge of building
a system that we humans would love to ride in and love to interact with. It’s
the challenge of helping the human developer parameterize and describe our
desired experience into software. It’s, in a way, helping that human then
convince others that this is the right thing to do to make these future
connected intelligence systems a reality in our daily lives.
Salvatore Salamone is a physicist by training who writes about science and information technology. During his career, he has been a senior or executive editor at many industry-leading publications including High Technology, Network World, Byte Magazine, Data Communications, LAN Times, InternetWeek, Bio-IT World, and Lightwave, The Journal of Fiber Optics. He also is the author of three business technology books.
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