Why Most Data Monetization Efforts Fail: How ISVs and SaaS Platforms Can Finally Get It Right

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The ability to monetize data is what separates market leaders from those that struggle to find their place. Addressing the issue can turn analytics from a functional add-on into a meaningful revenue stream.

Customer-facing analytics are now the norm in Saas and ISV products. Still, very few product leaders manage to build a revenue stream based on this highly sought-after feature.

The problem is not how these features function, but how they are delivered. When users must leave the main application to open dashboards in a separate BI tool, the experience becomes fragmented. That disconnect reduces engagement and makes the analytics feel optional rather than valuable.

This is becoming a bigger problem each year. Our 2025 Top Software Development Challenges survey found that 81 percent of technology leaders embedded analytics or BI capabilities directly into their products. As more software teams integrate insights into their primary workflows, user expectations are rising. And if analytics feel detached from the product, customers are less likely to adopt them and even less likely to pay for them.

Teams that monetize data successfully have one factor in common. They deliver insight into where the work happens. When analytics feel native, immediate, and tied to real outcomes, users treat them as part of the core product rather than a side feature.

This shift explains why many monetization strategies fall short and what software companies need to do in order to capture this opportunity.

See also: Data Gravity and Its Impact on Cloud Strategy

Why Data Monetization Efforts Often Fail

When the analytics layer is built without users’ value in mind, it will never manage to persuade users to pay for it. This is precisely why most monetization efforts collapse before packaging or pricing is even brought up.

Dashboards are often designed to show off the system’s capabilities, not demonstrate what helps customers. Without fulfilling their primary function of helping users make data-driven decisions, reduce their workload, or improve performance, these dashboards are nothing more than glorified placeholders. All you can expect is for users to try it once, fail to see the big “Why should I care,” and never return.

Technical friction deepens the problem. Online users are used to getting everything now. So, any delay in dashboard loading time can be detrimental to your user experience. Combine that with inconsistent refresh cycles and unreliable pipelines, and it quickly undermines confidence in the data. And trust is hard to regain once it slips.

Another barrier is that analytics often appear too late in the workflow. For online users, convenience is very high on their priority list when adopting a feature or a platform. So, if you hide your analytics layer deep into your website and users must dig through multiple menus to get there, monetization becomes unlikely.

Pricing strategy can also halt momentum. If the user must take out their calculator before they see any value in your new analytics feature, consider them lost. Without strong adoption, advanced pricing only creates confusion and slows sales conversations.

In a nutshell, monetization stalls when analytics are misaligned with how users work, what they care about, and where they make decisions. Addressing these gaps is the foundation for any sustainable monetization strategy.

See also: Why Data, Not Tech, Drives Digital Transformation

How ISVs and SaaS Platforms Can Get Data Monetization Right

Monetizing data is not about producing more dashboards or presenting every dataset the product can access. It succeeds when analytics becomes a product capability that drives measurable outcomes for users. Here are principles that you can follow to build a truly scalable, revenue-driven analytics layer.

1. Embed Analytics Natively Instead of Bolting It On

Insight has the most value when it meets users inside their workflow. If users have to leave the main platform and enter external BI portals or separate tools, they will simply drop out. Interrupting their process, changing environments, and searching for the information they need is a usability nightmare, which lowers engagement and makes the analytics layer feel optional.

A native experience presents insight at the moment decisions are made. It carries the product’s interface, brand, and logic, so users treat analytics as part of the core feature set. This integration is the foundation of adoption, and adoption is the foundation of monetization.

2. Choose a Monetization Model That Reflects Customer Value

A monetization strategy should align with how customers use the product. More importantly, it shouldn’t contradict the value they derive from insights. A few models apply these rules and prove effective if implemented for the right users:

  • Freemium analytics drive early engagement and give users a clear preview of what deeper insight offers.
  • Tiered pricing unlocks advanced reporting, forecasting, or domain-specific analytics at higher subscription levels.
  • Add-on modules serve specialized needs in vertical or high-value segments.
  • Role-based access for organizations that distribute analytic capabilities across managers, analysts, or operators.
  • Usage-based pricing for customers with large data volumes or heavy operational dependency on analytics.

The emphasis should be on clarity. Users must understand what they gain, why it matters, and how it connects to outcomes they care about.

3. Focus on Insights That Deliver Immediate, Measurable Value

Data becomes monetizable only when it solves a real problem. Teams often overestimate the value of general visibility, but users rarely pay for charts that do not influence decisions.

Insights with the highest revenue potential share common traits. They help users:

  • Reduce cost or operational risk.
  • Save time on repetitive or manual tasks.
  • Improve performance, forecasting, or resource allocation.
  • Increase revenue or customer throughput.
  • Detect anomalies or emerging issues earlier.

If an insight does not meaningfully change action or outcomes, it is unlikely to support paid adoption. Monetization starts with identifying the precise data that helps users make data-driven decisions that drive better results faster.

4. Start Simple and Scale Strategically

Launching with a complex pricing or analytics structure often slows down user adoption. A simpler approach helps teams confirm value before committing resources to advanced feature sets.

Successful teams begin with a minimal, clear offering that showcases the core benefit of analytics. Once usage patterns and customer behavior are understood, more sophisticated functionality or pricing tiers can be introduced. This pattern avoids overbuilding and reduces the risk of supporting features that customers don’t use or understand.

5. Ensure Performance, Security, and Compliance

Reliability is essential for any monetized analytics layer. Slow-loading dashboards, inconsistent data quality, or unclear access controls quickly erode trust. When users cannot depend on their insights, they will not pay for it.

A strong foundation requires:

  • Fast query performance and responsive visualizations.
  • Clear governance policies for data access and retention.
  • Compliance with industry and regional standards.
  • Predictable refresh cycles and transparent lineage.

Trust drives usage, and usage drives revenue. Technical stability is not optional. It is a commercial requirement.

6. Avoid the Pitfalls That Commonly Derail Monetization

Many software teams encounter the same obstacles when launching their analytics strategy. Awareness of these pitfalls helps prevent costly missteps.

Common barriers include:

  • High engineering overhead from building analytics infrastructure internally.
  • Analytics feel visually or functionally disconnected from the core product.
  • Pricing models introduce confusion rather than clarity.
  • Cost structures make scaling unpredictable for both the vendor and the customer.
  • Limited customization or branding options that lower perceived value.

Avoiding these issues creates a smoother path to adoption and strengthens the overall monetization strategy.

Conclusion

The ability to monetize data is what separates market leaders from those that struggle to find their place. With today’s users expecting to find all they need to succeed in a single platform, immediate, in-workflow insights become essential for any SaaS product. Teams that focus on delivering clear, outcome-driven, white-labeled insights, embedded into their product, create features that users rely on daily. That reliance is what turns analytics from a functional add-on into a meaningful revenue stream. The opportunity is real, but it belongs to the software companies that approach data monetization as a strategic product capability rather than a reporting exercise.

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About JJ McGuigan

JJ McGuigan is the product marketing manager for Developer Tools, Reveal Embedded Analytics, and App Builder at Infragistics, where he is responsible for strategic market positioning for Infragistics's low-code and embedded analytics products. JJ plays a key role in driving these products from their inception to market. He is integral in driving brand awareness, promoting a culture of innovation and collaboration, and identifying customer pain points to help shape the future of Infragistics products.

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