Data Science and Machine Learning Platforms: Should You Build or Buy?

Companies that develop or support products in the field need to transition from reactive to predictive maintenance and service. Such a transition is possible using ubiquitous connectivity and predictive analytics on machine data. Here’s how.

Although edge architectures differ fundamentally from conventional cloud and on-premises environments, edge isn’t an alternative to traditional infrastructure strategies as much as it is an augmentation of them.

The relationships banks have with their customers can last for decades, but too many banks fail to use the data they have to provide personalized digital banking services. 

Every transaction, order, customer interaction, and internal operation depends on decisions. At a time when businesses are under pressure to improve efficiencies, cut costs, and be more responsive, automating decisions becomes essential. While many businesses have picked off the low-hanging fruit when automating, most need to add more. Specifically, businesses want to automate complex decisions, involving multiple steps, multiple data sources and many rules.

Digitizing Leadership Standard Work (LSW) is not the same as deploying a new tool and expecting behavior to change. Organizations that get real value from this approach are the ones that treat digital LSW as a management system, not a software rollout.

Building AI operations is a journey. The companies that succeed treat it as an ongoing operational capability, not a one-time technology project.

The next real shift with agentic AI will come from changing how work is done. Humans will move away from clicking through systems and toward commanding outcomes, with agentic layers coordinating execution across tools on behalf of the user.

The link between marketing and revenue is clearer than it used to be. That makes data issues harder to ignore, because the impact shows up directly in results. The data you need is already there. The question is whether it’s connected, consistent, and trusted enough to act on. That’s the work worth doing now.