A Good Data Analytics Program Relies on Good DataOps

The need for a strong DataOps process is often undervalued – and misunderstood when applied to data analytics projects. Simply put, DataOps is DevOps (the set of practices that combines tools and IT operations) for data – and is the process of operationalizing data and addressing the core idea that every time you do a deployment or make a change, you need to be mindful of the data that is already in place and the potential impact of the changes that are being promoted.

The challenge, in situations where proper attention isn’t paid to the underlying DataOps process, is that a host of issues can arise – ultimately leading to some serious implications.

See also: DataOps: How to Turn Data into Actionable Insights

You push a change that breaks something in production

This is every data team’s worst nightmare. Even worse, though, is not having a process to know 1) what change was introduced and 2) how to remove the issue. If you don’t have a line of sight into what changes are being deployed, you have no recourse for quickly addressing the newly introduced issue. This is a dev issue, but it quickly turns into a business issue in that you can start losing your business audience. If your customer base doesn’t have trust in your system and the underlying processes (and they begin seeing corrupt data in real-time), the credibility of your entire data program gets called into question – and it’s being called into question over something that could be solved by a clear, tested, and documented process.

The speed to delivery for enhancements

If you don’t have a solid process in place, and if you’re seeing data that isn’t accurate, your time to fix issues and provide enhancements is going to be extremely long. The result? You’ll be looking at bad (or incomplete) data longer. The deployment process itself needs to be seen as a part of your overall data program. Implement a zero code change to simply test the deployment process. Is the process itself working as it should – or is that process actually what’s introducing the wrong things into production?

You’ve removed the ability to do a hot-fix

Issues arise, it’s inevitable, and dev teams need to be able to jump in quickly and perform a hot-fix to address the immediate issue. The problem, though, is that if you don’t have a DataOps process in place, you risk reintroducing that same bug on your next deployment.

See also: Time to Market is Everything – Make it Happen with DataOps

Human error and cost

No matter how cautious people are, mistakes get made. A DevOps process is built to remove as much human error as possible from your data analytics program. The less human error, the more accurate your data – and program. People are expensive, and processes can help reduce that cost. The more people involved in a deployment, the more expensive that process is. Remove the manual aspects of your data analytics program, and you’ll have a better, cheaper, and faster program.

If you’re unsure about the current state of your DataOps process, ask your team these questions. The answers will tell you all that you need to know.

1. What is our current process for getting data changes into production? Is it consistent and well documented?
2. Are there isolated development and test environments where work is being done?
3. Do people have admin access to production to make changes? Is there a process in place to prevent people from pushing their own changes into production (i.e., what is the governance between development and deployment)?

If your DataOps process is not well understood, it might lead to inconsistencies in your data. Inconsistencies in your data leads to doubt in the minds of your customers about the quality of their information and that they can’t really trust what they see as a source of truth. Build a better process, and you’ll go faster, remain trustworthy in the eyes of your customer, and you’ll know you’ve built a single version of the truth that can be relied on to make critical business decisions.