Dr. Setrag Khoshafian

About Dr. Setrag Khoshafian

Dr. Setrag Khoshafian is one of the industry´s pioneers and recognized experts in Digital Enterprises, especially pragmatic Digital Transformation leveraging next-generation BPM: Digital Process Automation, Robotic Automation, AI, Internet of Things (IoT) and CRM. He has been a senior executive in the software industry for the past 25 years, where he has invented, architected, and steered the production of several enterprise software products and solutions. Currently, he is Pega’s Chief Evangelist and strategic Digital Process Automation (DPA – which is the evolution of BPM) technology thought leader involved in numerous technology, thought leadership, marketing, alliance, and customer initiatives. The majority of his time is spent with Fortune 2000 companies, specifically on their transformational journeys leveraging digital technologies: especially through digitizing and automating value streams through DPA. His expertise spans both digital technology and methodology best practices (Lean, Six Sigma, Agile, CoE). Most importantly, he focuses on Culture. He gave a TEDx talk on this topic and captured the digitization trends in a 2-part Forbes article – Digital Transformation Debt. His interests and expertise spans all aspects of innovation in Digital Enterprises. This includes Digital Transformation; Digital Process Automation; Predictive & Adaptive Analytics; Social, Mobile & Cloud; Internet of Things or Everything (he coined the term “Process of Everything”); Blockchain; Service Oriented Enterprises; Digitization through DPA for Simplification; Legacy Modernization & Business Transformation; Real-Time Lean Six Sigma; Agile Methodologies & COEs; and above all the Cultural and Organizational Impact of Digitization with DPA. Previously he was the Senior VP of Technology at Savvion where he invented and led the development of the world’s first web centric BPM platform. His vision, leadership and efforts resulted in Savvion becoming a leader in BPM. He was a senior architect at Ashton-Tate where he invented Intelligent SQL, and previously an OODBMS researcher at MCC, where he invented several object databases technologies.