As we navigate the post-pandemic world (and grapple with Covid’s continual resurgence), voice technology supported by AI will be healthcare’s next big …
In this week's real-time analytics news: Verizon announced an on-premises, private edge solution; Tableau adds new analytics capabilities, and more.
Intelligent chat analytics help brands create powerful customer experiences while staying compliant with changing privacy
The hope is that with this new NLP-based system, veterans will be more likely to receive the care they need in a timely
Many states polled in 2019 were looking for the right business case for chatbots, and found it with the surge in questions and online forms filled when the …
Use of recruitment chatbots is on the rise because text messaging is a much more effective method than email or calls to engage job
Mobile app builder Appy Pie has added artificial intelligence (AI), machine learning, and chatbots to its DIY App builder
New features from IFS include an AI chatbot, enhanced service-centric capabilities, and many functional