Managing Digital Workers with Collaboration and Automation
Automation adoption has the promise of becoming increasingly widespread due to the benefits it provides for businesses, their employees, and ultimately, their …
Adopting a Digital-First Mindset to Address Staff Turnover
Just as digital tools and technologies, such as cloud computing, mobile apps, and videoconferencing, became the silent heroes for business continuity during …
Coming: More Chats with AI, Anytime, Anywhere
Organizations are turning to conversational AI to meet communication demands, with the adoption of chatbots and conversational interfaces reaching an …
Voice Tech Becoming Indispensable to Healthcare
As we navigate the post-pandemic world (and grapple with Covid’s continual resurgence), voice technology supported by AI will be healthcare’s next big …
Real-time Analytics News for Week Ending September 4
In this week's real-time analytics news: Verizon announced an on-premises, private edge solution; Tableau adds new analytics capabilities, and more.
Intelligent Chat Analytics Aids Privacy Rules Compliance
Intelligent chat analytics help brands create powerful customer experiences while staying compliant with changing privacy
How the VSignals Program Is Transforming Veteran Care
The hope is that with this new NLP-based system, veterans will be more likely to receive the care they need in a timely
States Deploy Chatbots to Meet COVID Demands
Many states polled in 2019 were looking for the right business case for chatbots, and found it with the surge in questions and online forms filled when the …
Recruitment Chatbots Better Engage Today’s Workforce
Use of recruitment chatbots is on the rise because text messaging is a much more effective method than email or calls to engage job
Appy Pie Integrates Machine Learning Into DIY App Builder Platform
Mobile app builder Appy Pie has added artificial intelligence (AI), machine learning, and chatbots to its DIY App builder
