Automating underwriting can increase turnaround time exponentially, moving the needle from weeks or months to mere days.
With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer
Business bots will soon become a major customer communication
Call centers encumbered by worker questions and battling safe policies are turning to artificial intelligence (AI)
If you’re a small business and you are not ready for a major technology investment, you can still benefit from AI solutions using various budget-friendly …
Researchers are studying a way to produce a single AI model capable of smoothly switching between and blending different chatbot conversational styles.
Strategic deployment of AI-driven chatbots can help economies pivot more quickly in response to global
In any group setting, one way to establish and promote better social engagement is through vulnerable
In the coming years, almost all the leading organizations will use chatbots to improvise their customer service and generate good business results for the …
Study: Intelligence AI chatbots are four times more effective at selling products than inexperienced