How RPA Can Streamline Traditional Loan Underwriting
Automating underwriting can increase turnaround time exponentially, moving the needle from weeks or months to mere days.
Call Center Conundrum: The Future is Flexibility
With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer
The Ultimate Guide to Enterprise Chatbots
Business bots will soon become a major customer communication
Strength in Partners: Implementing AI to Address a Global Pandemic
Call centers encumbered by worker questions and battling safe policies are turning to artificial intelligence (AI)
5 Affordable AI Technologies for Business Growth (and Their Application)
If you’re a small business and you are not ready for a major technology investment, you can still benefit from AI solutions using various budget-friendly …
Imparting Chatbots with Multiple Conversational Styles
Researchers are studying a way to produce a single AI model capable of smoothly switching between and blending different chatbot conversational styles.
How Chatbots are Easing Pressure During the COVID-19 Disruption
Strategic deployment of AI-driven chatbots can help economies pivot more quickly in response to global
Self-Deprecating Robots are Better Conversationalists
In any group setting, one way to establish and promote better social engagement is through vulnerable
How AI-powered Chatbots Enhance Customer Engagement
In the coming years, almost all the leading organizations will use chatbots to improvise their customer service and generate good business results for the …
Credible Chatbots Outperform Humans
Study: Intelligence AI chatbots are four times more effective at selling products than inexperienced