By embracing voice technology, organizations can improve diversity and inclusion practices for employees, customers, and other organizational
In this week's real-time analytics news: The Linux Foundation announced an association to advance open standards for the adoption of AI-enabled voice …
ChatOps offers employees the opportunity to take ownership of product development, collaborate across departments, and reach management more quickly.
The dataset will allow more automatic sign language understanding and translation. These technologies could be applied to applications such as virtual …
While some experts may pit tech versus liberal arts, liberal arts and humanities might be the key to tackling the consequences of tech in our lives.
Businesses using AI solutions in sales and marketing must consider conversational AI solutions like Intelligent Virtual Assistants to be better positioned for …
COVID boosted the use of AI-based chatbots that detect human emotions. Researchers are developing other applications that use similar technology.
Mobile AI apps give businesses the ability to analyze data, allowing them to provide more engaging and personalized user
Automating underwriting can increase turnaround time exponentially, moving the needle from weeks or months to mere days.
With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer