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How RPA Can Streamline Traditional Loan Underwriting

How RPA Can Streamline Traditional Loan Underwriting

Automating underwriting can increase turnaround time exponentially, moving the needle from weeks or months to mere days.

November 17, 2020 | Analytics, Artificial intelligence technologies, Decision Automation, Expert Systems, Real-Time Decisions | 0 Comments
Call Center Conundrum: The Future is Flexibility

Call Center Conundrum: The Future is Flexibility

With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer

September 29, 2020 | Customer Experience Management, Decision Automation, From Our Experts, Real-Time Decisions | 0 Comments
The Ultimate Guide to Enterprise Chatbots

The Ultimate Guide to Enterprise Chatbots

Business bots will soon become a major customer communication

September 14, 2020 | Artificial intelligence technologies, Expert Systems, Natural Language Processing | 0 Comments
Strength in Partners: Implementing AI to Address a Global Pandemic

Strength in Partners: Implementing AI to Address a Global Pandemic

Call centers encumbered by worker questions and battling safe policies are turning to artificial intelligence (AI)

August 11, 2020 | Artificial intelligence technologies | 0 Comments
5 Affordable AI Technologies for Business Growth (and Their Application)

5 Affordable AI Technologies for Business Growth (and Their Application)

If you’re a small business and you are not ready for a major technology investment, you can still benefit from AI solutions using various budget-friendly …

June 23, 2020 | Artificial intelligence technologies, Business Strategies, Natural Language Processing | 0 Comments
Imparting Chatbots with Multiple Conversational Styles

Imparting Chatbots with Multiple Conversational Styles

Researchers are studying a way to produce a single AI model capable of smoothly switching between and blending different chatbot conversational styles.

May 21, 2020 | Analytics, Artificial intelligence technologies, Trending Now | 0 Comments
How Chatbots are Easing Pressure During the COVID-19 Disruption

How Chatbots are Easing Pressure During the COVID-19 Disruption

Strategic deployment of AI-driven chatbots can help economies pivot more quickly in response to global

April 29, 2020 | Artificial intelligence technologies, Business Strategies, From Our Experts | 0 Comments
Self-Deprecating Robots are Better Conversationalists

Self-Deprecating Robots are Better Conversationalists

In any group setting, one way to establish and promote better social engagement is through vulnerable

March 11, 2020 | Artificial intelligence technologies, Robotics | 0 Comments
How AI-powered Chatbots Enhance Customer Engagement

How AI-powered Chatbots Enhance Customer Engagement

In the coming years, almost all the leading organizations will use chatbots to improvise their customer service and generate good business results for the …

November 29, 2019 | Customer Experience Management | 0 Comments
Credible Chatbots Outperform Humans

Credible Chatbots Outperform Humans

Study: Intelligence AI chatbots are four times more effective at selling products than inexperienced

October 7, 2019 | Cognitive Computing, Customer Experience Management, Trending Now | 0 Comments
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Videos and Podcasts

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    Fog & Edge Computing video series: ADLINK

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    Creating Business Value with the IoT: Red Hat

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    First Look: Zoomdata's Big Data Visualization Platform

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    First Look: TIBCO’s Accelerator for Apache Spark

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    Empowering the CIO Series: Rocana

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    First Look: StreamAnalytix

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    Real-time edge analytics: IBM and Apache Quarks

Content Hubs

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    Center for Edge and IoT

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    Center for Continuous Intelligence

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