Using a Graph Database as Music Recommender System
Musimap graphs titles with 55 weighted variables to each music
Topic: Customer Experience Management
How real-time data is used for applications in customer-experience management, including marketing, customer service, content strategy, and loyalty programs.
How an e-retailer employs machine-learning to reduce customer churn
How an ecommerce company used predictive analytics to improve customer
How a Travel Club Gets Personal to Boost Sales
How a travel club used customer segmentation to personalize its customer targeting and improve customer
How a Walmart App Speeds Inventory Control
How solving a retail supply chain problem also helps boost customer experience and employee
How a Real-Time Delivery App Was Built in a Month
How does a company make certain packages arrive on
How a Web Harvesting Tool Helped Health Insurance Enrollment
How ehealth turned to a web harvesting tool from Connotate to help its call centers complete calls quickly by finding the right
Levi’s Real-Time Tracking of Jeans: RFID in Retail
With RFID, Intel analytics, and sensors, Levi's can quickly find a pair of jeans a customer left by the
IoT in Retail Marketing: Three Ways to Engage Customers
How beacons, mobile apps, and analytics can drive sales, engage customers, and optimize
Making Customer Call Centers Productive and Painless
How do you decrease customer wait times at call
Workforce Management: How Real-Time Messaging Helps Hyatt
A real-time messaging system from Lua helped Hyatt with workforce management and also improved customer experience for