Intelligent Chat Analytics Aids Privacy Rules Compliance
Intelligent chat analytics help brands create powerful customer experiences while staying compliant with changing privacy
Topic: Natural Language Processing
Natural language processing (NLP) makes use of linguistics and artificial intelligence to improve interactions between computers and humans.
How Voice Technology is Improving Accessibility
By embracing voice technology, organizations can improve diversity and inclusion practices for employees, customers, and other organizational
Dynaboard: Holistic Next-Generation AI Model Benchmarking
Dynaboard allows users to interact with uploaded models in real time to assess their quality and permits the collection of additional metrics such as memory …
Google Intros New Advances in Conversation Technology
The newest development takes on the open-ended nature of natural human conversation, a benchmark previously unmet in conversation
How ChatOps Ends Email Tyranny Once and for All
ChatOps offers employees the opportunity to take ownership of product development, collaborate across departments, and reach management more quickly.
Algorithms Don’t Think Like Us, Stop Pretending They Do
When we underestimate algorithms, entire industries crumble because they didn’t see change on the horizon. Case in point: Traditional taxi business vs.
NVIDIA’s New Grace CPU Enables Giant AI
The Grace processor, named for computer technology pioneer Grace Hopper, will make working with some of the most processing intense and data massive …
Improving Artificial Intelligence Common Sense Testing
Common sense could bring AI and human learning and processing closer together resulting in a better understanding of computers and their ability to move …
Do You Even Know What is Happening in Your Back Office?
If back offices can untangle disjointed legacy systems and standardize methodology similar to the call center for benchmarking productivity, the possibilities …
Real-time Analytics News for Week Ending March 6
In this week's real-time analytics news: Moderna and IBM team to use AI, blockchain, and cloud to get real-time insights for smart vaccine management, and …