The Seismic Shift of Service Assurance: From a Spider to an Octopus
The concept of edge assurance represents a new approach to how telcos can overcome the challenges of today’s telecommunication networks. By decentralizing …
Topic: Telecommunications
How Telcos Are Overcoming GenAI Challenges to Realize Its True Value
GenAI can be the game changer the telco industry has been needing, but its benefits can only be realized when the technology is incorporated in a secure and …
GenAI – The Telco Differentiator Poised to Drive Personalized User Experiences
With GenAI integrated into customer helpdesk processes, interactions can become far more efficient, and resolutions reached far quicker leading to more …
Telcos Turn to AI to Solve Their Biggest Problems
As the industry grows more complex and uncertain, telcos must embrace AI as a strategic tool to tackle challenges, improve decision-making, and transform …
AI: A Beacon of Hope for the Telecommunications Industry
To effectively tap into the transformative power of AI, telecom providers must undergo a fundamental shift in their thinking and adopt innovative business …
IDP and Generative AI: The Dynamic Duo Transforming Media and Telecom
The symbiosis of IDP and Generative AI in the M&T industry will allow businesses to look beyond traditional use cases and uncover the transformative …
Why AI is the Catalyst in Transforming the Telecom Industry
Numerous advancements are providing telecom operators with the ability to respond to business requirements by creating limitless applications on top of …
AIOps: The Key to a Strong Position in the Rising Open Digital Ecosystem
AIOps will enable the use of network analytics to enhance the customer experience for use cases such as energy efficiency improvement, network planning, and …
Datawatch: Lost in the Woods? Analytics Might Save Your Life
Data science is being used to help to locate the world’s lost hikers.
ITU: 2.9 Billion Lack Broadband Internet Access
A new study by the ITU found 2.9 billion people are without internet access worldwide, with a majority of them located in developing