With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer
Business bots will soon become a major customer communication
By incorporating modern automation tools, MSPs can get to market faster and sustain a rapid growth
More companies are adopting AI-driven analytics tools that cut through the clutter of business data and offer a better view into behaviors that are truly …
Even though data analytics is in the adoption phase in the hotel industry – it offers a world of advantages for hoteliers.
Combined with an intelligent IIoT ecosystem, EaaS can harness the current Industrial Revolution as an opportunity to fuel your company's
Computer vision is changing the retail customer
The bulk of supermarket purchases are still primarily made in-store; personalized in-store shopping experiences are the next logical frontier for digital …
Reinforcement Learning-based Next Best Actions overcome limitations of traditional NBAs and offer better ways to personalize customer
Responding quickly is a critical business driver. This requires data centers live on the edge to deliver real-time data for an enhanced customer experience.