AI has made great strides in its abilities to make real-time decisions, but there’s a lot that technology’s star student still needs to learn.
Artificial intelligence and machine learning will become integral to customer service.
Cognitive computing systems can guide agents to provide a better customer experience.
When it comes to the future, two things are certain: Data will only grow, and business professionals will only feel they have less time.
Early results are positive, but execs are taking their time.
Here are the five ways in which today’s data-driven chief analytics officers (CAOs) deploy game-changing prescriptive analytics tools.
In 2018, expect the conversation around AI to shift to the enterprise, who will adopt AI as a means to enhance employee experience and remain agile.
Businesses need a plan for when intelligent systems learn inunexpected ways, since cognitive computing systems do sometimes learn in ways theirdesigners didn’t plan.