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What Operations Executives Should Know About Continuous Intelligence

Power of Continuous Intelligence

Data analytics and data science are now part of many business operations. However, in practice, they have tended to be confined to the domains of the quants—analysts and data scientists—who put together historic data to detect trends and patterns.

Now it’s time to take things up to the next level—for intelligence everywhere, at all times. It’s time to embed real-time intelligence into the very fabric of the organization, running in the background of every key process, augmented by advanced analytics, artificial intelligence, and machine learning.

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For chief operating officers and operations managers, this powerful flow of continuous intelligence for operational excellence will provide significant competitive advantage, cost savings, and productivity within both connected production and transactional environments. With Internet of Things (IoT) attached devices and sensors, managers can gain more insight into the location and condition of key pieces of equipment.

Continuous intelligence from IoT can enable monitoring of alert thresholds for sensitive equipment in remote areas, such as mines or oil fields. With IoT and continuous intelligence, enterprises also have greater access to customer preferences and usage of their products or services.

Within the next two years, Gartner predicts more than half of major new business systems will incorporate continuous intelligence that uses real-time context data to improve decisions. Continuous intelligence is real-time analytics, derived from an organization’s many sources of data, providing leading indicators for events that can impact the business, and can even prescribe best actions to respond to those events.

Continuous intelligence for operational excellence integrates operational and information systems into powerful networks that stream data where and when it is needed. Organizations have been collecting data from all corners of their enterprises for decades, from production machinery to customer profiles. They now need to put this data to work—to analyze data as it is moving, augmenting, or amplifying human decision-making, monitoring, and responding to events.

To read more about continuous intelligence, view the full special report here: Full Story PDF.

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