Special Report: Using the IoT for Customer Experience - RTInsights

Special Report: Using the IoT for Customer Experience

Special Report: Using the IoT for Customer Experience

Retailers and the travel industry have turned to IoT projects to compete with ecommerce.

Jun 18, 2016
1 minute read

Stores, hotels, restaurants and airlines face immense competition from ecommerce to provide a better customer experience. While an ecommerce outfit can offer a “point-click-and-ship” experience, brick-and-mortar locations often lose sales due to negatives such as traffic, long lines, and the inability to find the right item or return merchandise.

To compete with ecommerce, physical industries are looking at various IoT initiatives. In this report, you will learn:

  • Four ways that businesses are using the IoT to enhance customer experience, including incentives and inventory control.
  • Examples of IoT devices used in projects.
  • Bottom-line business benefits that specific companies have seen from IoT projects.

Please fill in the from to receive your report.


Featured Resources from Cloud Data Insights

When the Attacker Beats the CVE by Seven Days
Doug Merritt
Jul 10, 2026
A Strategic Guide to Semantic Layers in the Age of AI
Pratik Jain
Jul 9, 2026
The Hard Part of Agentic AI Is Authority, Not Accuracy
Randall Hunt
Jul 8, 2026
Why AI Coding Tools Are About to Redraw the SaaS Battlefield
Todd Fisher
Jul 7, 2026
RT Insights Logo

Analysis and market insights on real-time analytics including Big Data, the IoT, and cognitive computing. Business use cases and technologies are discussed.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.