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Poor Integration Hinders Digital Transformation Success


Recent studies find that business leaders have a clear understanding that better integration is needed for digital transformation. But a lack of investment or internal struggles often prevent this integration from happening.

The path to digital transformation can provide organizations with a wealth of benefits, but, as many IT leaders are finding out, integrating siloed teams can be fraught with difficulties. 

According to a study by Insight Solutions, 87 percent of organizations said that issues with the IT/developer relationship were hindering their digital transformation, with 47 percent stating that this was limiting the transformation “to a great extent.”

SEE ALSO: Data Integration Is A Necessity for Public Sector Projects

When asked why the relationship is poor, 37 percent of respondents said cultural misalignment or disconnect was the key reason. The survey was conducted by IDG Research Services and spoke to 400 senior IT decision makers. 

Featured Resource: Embracing a Transformative Approach to Business-led  Integration [Read Now]

Aligning software development goals with business strategy is a key tenant of DevOps. Due to siloed teams, developers spend about one third of their time debugging, fixing and relearning, which translates to $300 billion in wasted time per year. 

Even with the difficulties, organizations see the advantages of moving from siloed teams to an integrated DevOps model. 89 percent of respondents said that innovation and strategic growth was curtailed by existing infrastructure, operations, and culture, and 65 percent placed high importance on removing this barriers to accelerate application development. 

Unity should be the goal for organizations in most aspects of the business. As more organizations align teams together to accelerate development, others are recognizing the value in unifying data assets into one singular overview. 

Like teams, data works best when connected together, however, organizations are also having issues with this. According to real-time intelligent applications platform Hazelcast, 79 percent of retail and financial services are struggling to unify their present and historic data sources. 

The necessity for clear analysis of current and historic data has been raised by the pandemic, which has caused increasingly unpredictable customer behavior. Organizations are also being flooded by more data than ever before, with 66 percent seeing a significant or very significant increase in data over the past 12 months. 

SEE ALSO: Center for Automated Integration

In both studies, organizations can see the benefits of better alignment but are struggling to attain it. In the Hazelcast study, 70 percent of organizations said they could improve the ability to close sales if they had more contextual customer information at the time of engagement. 

Organizations thought that better data at the point of engagement could boost conversion rates by an average of 45 percent. A majority of organizations intend to spend more on technology that captures data in the next 12 months, with 78 percent expecting an increase in investment for in-memory tech and 76 percent on stream processing. 

In both studies, we see a clear understanding by leaders for better integration, but a lack of investment or internal struggles that prevent this integration from happening. While throwing more money at the problem may fix it for some, other organizations may need to look at the more fundamental issues preventing them from unification. 

Featured Resource: Embracing a Transformative Approach to Business-led  Integration [Read Now]
David Curry

About David Curry

David is a technology writer with several years experience covering all aspects of IoT, from technology to networks to security.

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