Artificial Intelligence and the IoT: Special Report

Building AI operations is a journey. The companies that succeed treat it as an ongoing operational capability, not a one-time technology project.

The next real shift with agentic AI will come from changing how work is done. Humans will move away from clicking through systems and toward commanding outcomes, with agentic layers coordinating execution across tools on behalf of the user.

The link between marketing and revenue is clearer than it used to be. That makes data issues harder to ignore, because the impact shows up directly in results. The data you need is already there. The question is whether it’s connected, consistent, and trusted enough to act on. That’s the work worth doing now.

Shadow AI isn’t going away. Enterprise that get out in front of it can convert the shadow AI problem into a competitive advantage with demonstrable ROI.

Digitizing Leadership Standard Work (LSW) is not the same as deploying a new tool and expecting behavior to change. Organizations that get real value from this approach are the ones that treat digital LSW as a management system, not a software rollout.

Building AI operations is a journey. The companies that succeed treat it as an ongoing operational capability, not a one-time technology project.

The next real shift with agentic AI will come from changing how work is done. Humans will move away from clicking through systems and toward commanding outcomes, with agentic layers coordinating execution across tools on behalf of the user.

The link between marketing and revenue is clearer than it used to be. That makes data issues harder to ignore, because the impact shows up directly in results. The data you need is already there. The question is whether it’s connected, consistent, and trusted enough to act on. That’s the work worth doing now.