Caesars Wins with Real-Time Customer Experience Management
Complex event processing (CEP) and analysis applications take customer experience management—and repeat business—to new heights at Caesars Entertainment. …
Chris Taylor is a Sales & Marketing Director at TIBCO Software, and the editor and cofounder of SuccessfulWorkplace.com. Chris flew for the U.S. Navy before finding a home in hands-on technology 17 years ago, first with Perot Systems, then with Accenture and ILOG (now IBM) before becoming a marketing executive with TIBCO Software. He lives in Southern California and often speaks on technology at tech conferences and events. Follow him on Twitter @FindChrisTaylor.
Complex event processing (CEP) and analysis applications take customer experience management—and repeat business—to new heights at Caesars Entertainment. …