Customer Experience: Building your Edge in Cloud
As we look into the future, we'll see most, if not all, customer interactions enabled by intelligent edge, with the goal of improving the customer experience.
Ian Kahn is a Consulting Partner and the US Leader of PwC’s Salesforce Consulting Practice, which specializes in achieving sustainable business outcomes from transformations enabled by Salesforce technology.
As we look into the future, we'll see most, if not all, customer interactions enabled by intelligent edge, with the goal of improving the customer experience.
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