More Than Personal: Customer Experiences in the Post-Digital Age
Customers are looking for richer interactions with companies they engage. Forward-looking sellers are moving beyond personalization to one-to-one experiences.
Topic: Use Cases
AI Brings Real-Time to Fraud Detection and Prevention
Advanced analytics and biometrics are becoming central to enterprise anti-fraud programs. AI adoption and plans are up
Time to Get Real: 3 Tips for Success with Edge IoT and Streaming Analytics
Clear business goals and scalable platforms are key for communications service providers – and other leading-edge enterprises.
Business Leaders: High Hopes for Real-Time Payments
Many expect faster, more secure, simpler payments to transform commerce, a new Citizens Bank survey finds.
New Commodity Platform Powered by Blockchain, IoT
Forcefield is a digital platform for managing and tracing commodities throughout the entire supply chain
Adobe Unveils Real-Time Personalization for Marketers
Deep data, analytics and machine learning let companies tailor individual customer experiences in real time.
“Vague” Draft Laws Target Big Data Misuse. And Not Just at Facebook and Google…
Heads up: New government concerns about collection, use and algorithms could impact organizations of all sizes.
4 Strategies for 24 x 7 Customer Connection
Every company, big or small, must find ways to maintain continuous real-time presence with customers, say Wharton
Too Much Real-Time Video? Visual Analytics Can Help
Enterprises awash in real-time video and audio data take
At HCA Healthcare, Real-Time Data Saves Lives
Predictive analytics use R-T data, AI to combat sepsis, help prevent 8,000 deaths.